At Suburbanite we have been working with Karen Hillen from Hillen Staff Solutions for a number of years now.

As a growing company it is very hard to keep on top of all the HR issues that come up on your own, as well as compliance and legislation. When our team got to 3 employees, I realised that I needed a bit more help with HR, but I did not yet have the budget for an internal HR solution.

So I engaged Karen to look after all of our HR needs, and to really ensure that we weren’t exposed as a company to litigation for unintentionally doing something wrong. With the help of Karen, I am now managing 8 staff across 3 different states. In the property profession, the legislation changes from one state to the next so this is an added complexity that I would have to manage. So it gives me piece of mind to know that Karen is looking after that area of my business and I am not exposed to legal action through lack of knowledge around my obligations.

Karen takes care of all of our policy documents, employee contracts and ensures we adhere to legislative requirements. But for me, the most reassuring part of working with Karen is that I can call her for advice on any staff performance issues, maternity leave entitlements, and a range of other employee issues that arise in any business. Karen is always available to discuss areas that I need a little guidance on, or if a selected course of action will be a sound solution to the issue when it comes to staff management and where we stand legally.

I would strongly recommend Karen’s services to anyone in a business that currently does not have a HR solution.
Anna P. Suburbanite

Our experience with Karen in her role as our HR advisor has been nothing short of exemplary. Karen is personable, attentive, efficient and accessible. We can highly recommend her to any organisation requiring the expert services of a HR specialist who also extends above and beyond the call of duty to assist her clients.
Robert D. Dimosons Real Estate

Based upon a decade of sound advice and service, I have no hesitation in recommending Hillen Staff Solutions to other parties seeking to ensure quality human resource management in the public or private sector. The importance of human resources and their contribution to effective and efficient business operations continues to ensure sound business performance in a world governed by constant change and competing priorities. With this in mind, I am confident that Hillen Staff Solutions will provide your company or business unit with a highly effective approach to ensure best practice human resource management.
Steven B. Fire & Rescue NSW

Hillen Staff Solutions provides effective, practical solutions for your human resources needs. They ensure that they understand exactly what I need and provide excellent advice and support. They maintain the highest of professional standards and I have great pleasure in recommending them for all of your HR requirements.
Ian H. IDH Bricklaying Pty Ltd

I met Karen through a Networking Group many months ago and have kept in contact. I recently had a situation where I needed expert advice from someone in HR both for personal and business reasons. I contacted Karen and she was straight on the job, we had a meeting to ascertain the problem and she was immediate, spent the next few days working through my needs to hire a person, liaised with the recruitment company representative, the profile of the person we were seeking and refining the job description. It actually felt like a partnership and it left me feeling confident that she fully understood what we were seeking. Her expertise in the field of employment and regulations attached to it are highly recommendable, Karen even furthered by presenting the letter of appointment with precision and promptness which lead to not only employment but clarity between both parties.

Karen’s dedication delivered a great result for both our company and the candidate. All business dealings were done promptly with integrity and honesty. I would highly recommend Karen for any of your HR or employment issues.
Carmel S. CAM Events

I have always found Karen to be absolutely professional in all matters. Being a small business owner we use Karen to support us in all our HR matters. She provides us professional and prompt advice upon request, assists in drafting HR policy and guidelines and works for us

on a project to project basis. I would highly recommend Karen and Hillen Staff Solutions to any SBO and SME that need the services of this professional.
Ron S. MBS Insurance

Karen Hillen is a kind, highly experienced, and “Street-Wise” HR Consultant that I had the pleasure of meeting and working with through 4Networking Australia and my own Consulting Business. Over the time I have got to know her, I have found her to give intelligent advice, is a complete expert in her field and has her “Heart in the Right Place” when it comes to be putting clients first.

Karen is trusted by myself and I am gladly referring /introducing potential clients to her!
Edward Z. The Crazy Persian™, Excellence Above Coaching Pty. Ltd